How do I get my deposit back?
In order to get your deposit refunded from the landlord, you must return the home to the same condition as when you moved in or refurbish the home, and this is done by carrying out the following:
Painting work
This is defined as painting walls and ceilings in all rooms of the home, painting all woodwork, which is most often: skirting boards, frames, frames, doors, window sections, patio door sections, etc. The home must be painted in the correct gloss and type of paint that the landlord requires, and this is often paint produced by an approved paint wholesaler.
Cheaply produced paint, which cannot provide the completely covering base as desired, cannot therefore be used for one repair. Feel free to ask the Moving Guarantee for advice if you want to refurbish yourself and are in doubt about the use of products. However, it is always recommended to have a professional carry out the repair.
Floor sanding
It is described as either a light or rough sanding of all the home's wooden floors and wooden table tops if this has wear scratches, notches or wear.
Landlords basically always want their floors to be lightly sanded and varnished. The difference between whether a floor should have a coarse or a light sanding is if there are too many deep nicks or scratches in the floor which penetrate the varnish and thereby penetrate into the wooden floor below.
For this, in addition to the varnish, some of the surface of the wooden floor must be sanded, which is also called a "rough sanding or a full sanding". The floors must subsequently be varnished 2-3 times with an approved varnish, which can only be obtained from approved floor wholesalers in Denmark. Before the last layer of varnish, the floor must be polished, which gives a smooth and attractive surface on the floor. The varnish is to protect the floor so that it cannot receive liquids or the like that can damage/discolor the floor.
Main cleaning and window cleaning
It is deemed that the entire home, of which there is dirt, dust, lime, worn roofs, etc. Landlords often demand that everything is cleaned and decalcified so that the home is as new or as it was received when moving in.
It is, as many people think, not easy to make one main cleaning and window cleaning which must be approved by a eviction view, as smaller things are often overlooked which will be discarded during an eviction inspection and therefore the landlord can require their cleaning staff to clean after the tenant has tried it himself.
If Uftlytningsgaranti carry out your main cleaning and window cleaning together with our refurbishment, this is something that will be guaranteed. In the event of any errors or deficiencies in the cleaning work, we will bear the cost of the rectification.
Moving household goods
The landlord always requires the apartment to be completely empty as it was when it was taken over. All contents must be out of the tenancy when the moving inspection occurs, and everything must be taken down from walls and ceilings and all rawlplugs and consumption holes must be closed (after this the painting work must be carried out).
Relocation guarantee can be helpful in covering yours at an advantageous price moving of household goods. Our professionals movers will help you pack everything, move from AB and bring everything you need for a quick and easy move relocation. Should the accident occur, we have our insurance under control so everything will be covered. It often takes a lot to move all your things yourself, whereas you can get the help of movers for cheap, who make a living from this on a daily basis. We can only recommend hiring movers so that your own profit can be used elsewhere.
This is how you get help for moving out
All you have to do in order for us to help you with an eviction so that you can get your full deposit back is:
Get a quote
After the form has been filled in, you will be sent some times and dates for our professional staff to come and inspect your case so that it can be assessed exactly what is required for your home to be repaired, remember that it is completely non-binding that we inspect for subsequently to give you a sustainable offer on exactly how your home should be refurbished.
After the offer is approved by email
For legal reasons, your offer must be approved by email, after which we will create your case in our system with the stated start date (the day all things are out of the apartment) and the date of the inspection. You will then be sent an email with information that the case has been created in the system, as well as the day and time we will come to collect the key. You then have to do nothing but leave the home, after which you do not need to come back if you give us power of attorney to take your moving vision for you.
The refurbishment
When we have received your key, our project manager, who is associated with the case, will first of all go through the whole case to see that everything is as described in the agreement/offer, and he will set up a key box close to the lease so that the various craftsmen have access to the case (key boxes are not used to fasten with screws as the landlord does not care about this). The painter will then start covering and painting the home. After uncovering the lease, the floor man will come to do the agreed work on the floor in relation to the offer. When the floor man is finished, the painter comes back to paint baseboards, which will have marks from the floor man's work.
After the painter's last visit, our highly skilled cleaners will come to the case to carry out the cleaning work according to the agreement/offer. After this, our project manager, who is associated with the case, will come to go through all the work for errors and deficiencies, so that everything is repaired as per the landlord's wishes. If errors or deficiencies occur, this is something our project manager will have corrected by contacting the craftsman in question. Your case should then be flawless for us to make a flawless one relocation inspection with your landlord, so you will be able to get your full deposit back. We write below what it contains in our typical repair.
Painting work
• Full coverage of everything that is not to be painted
• Plastering of consumption holes.
• Painting of walls in the paint that the housing company wants. Most often, walls are painted in gloss 5 or gloss 7.
• Painting of ceilings in the paint that the housing company wants. Most often, walls are painted in a gloss 5 or a gloss 7.
• Painting of woodwork (baseboards and frames) in the paint that the housing association wants. Most often, the woodwork is painted in a gloss 40 (Woodwork paint)
• Painting of walls and ceilings in the bathroom will be painted in the paint that the housing company wants. Most often, walls are painted in a gloss 20 or gloss 25.
• Painting of the walls above the kitchen worktop will be painted in the paint that the housing association wants. Most often, walls are painted in a gloss 10, 20 or 25.
• If extraction or extraction occurs in the apartment, it will be painted with barrier paint all around.
• If spots occur in the tenancy and have thereby created a heat shield around the spot, this will be painted with barrier paint.
Floor sanding
• All wooden floors are fully/lightly sanded as required. The price in the offer is according to need.
• All wooden floors are lacquered 3 times.
• All wooden floors for an intermediate sanding/polishing between 2 and 3 layers of varnish
Main cleaning
- Vacuuming and washing of all floors.
- Wiping and washing of all surfaces.
- Wiping and washing of kitchen worktops
- Wiping and washing of all upper cupboards, lower cupboards and tall cupboards in the kitchen (the inside and top of all cupboards, shelves, drawers and doors are washed)
- Degreasing and washing of hood and hood filter/filters.
- Descaling of the aerator on the kitchen tap and bathroom tap as well as any other taps.
- Cleaning of windows. If these are accessible from the inside. Windows that are not accessible from the apartment will not be cleaned (Landlord's responsibility).
- Wiping and washing window sills.
- Wiping and washing of all door leaves
- Wiping and washing of all door frames
- Wiping and washing all dishes (panels by frames)
- Wiping and washing of walls and ceilings (if necessary.)
- Wiping and washing of all handles.
- Wiping and washing of skirting boards and frames.
- Spraying and wiping of mirror/mirrors
- Descaling, wiping and washing the shower.
- Descaling, wiping and washing the shower niche.
- Descaling, wiping and washing the toilet. (the toilet is cleaned and descaled as far down into the basin as possible)
- Wiping and washing the bathroom.
- Descaling of all tiles and cleaning of joints between tiles.
- Dusting and washing of radiators on the front and back as well as the sides and down between the heating slats (the top cover is clicked off the radiator after which the heating slats can be cleaned
- Clean the drain in the bathroom.
- Cleaning and washing of tumble dryers.
- Cleaning and washing of the washing machine.
- Cleaning and washing of all filters for the dishwasher as well as cover and cover thread for filling with salt.
- Washing and wiping of front covers for dishwashers and tumble dryers (there may be 2 covers on each machine)
- Degreasing, wiping and washing the Refrigerator.
- Degreasing and washing oven plates and grates (Strong oven cleaner is used)
- Removing the steel back plate in the oven for degreasing and washing the fan as well as the back of the oven. (Strong oven cleaner is used)
- Degreasing, wiping and washing the oven. (strong oven cleaner is used)
- Wiping and washing as well as defrosting the freezer.
- Degreasing, wiping and washing the dishwasher.
- Washing of all membranes on refrigerators, ovens, washing machines, dishwashers, tumble dryers.
- Washing up under all water trays in the kitchen and bathrooms.
- Washing of extraction valves/ventilation grates.
- Polishing of glass parts and or protection on the terrace/balcony, if this occurs.
- Sweeping and washing of the balcony (if algae must be cleaned, this will come as an additional price)
- Any splash stains are cleaned from the floor, radiators and all other surfaces.
- Light polishing of the corian sink in the bathroom if this occurs in the tenancy.
Get your deposit back when you move - Our guarantee scheme
At Udflytningsgaranti, we have specialized in helping the private tenant to get his full deposit back. By using our help for repairs, you are guaranteed to be able to get your deposit back as our guarantee scheme will otherwise step in and refund you the money should there be errors or deficiencies in our work. Our guarantee system works in such a way that if, for example, a wall has not been painted sufficiently and the landlord believes that the wall should be repainted, after the moving inspection, your landlord will have one of their craftsmen repaint the wall, after which you will be sent the bill, which will either be minus your deposit or that you must pay the invoice sent. In both cases, our guarantee scheme will pay you the money for that expense from the landlord. We simply pay the money back into your account. Please read about our reviews at https://dk.trustpilot.com/review/udflytningsgaranti.dk, where you can see several cases where customers have made use of our guarantee scheme.
It can therefore only be a financial advantage to use us for your renovation, as we give a guarantee on our work, and in almost all cases are far cheaper than the landlord's craftsmen, whose price you do not know until the work is done and deducted from the deposit. It should also be mentioned that it often happens that the bill from the landlord is to the extent that, in addition to taking the deposit, the landlord sends an additional bill to be paid for their repairs, by using our help you will know the cost of your move in advance.
What do I do if my deposit is lower than your offer
If the offer sent from Uftlytningsgaranti is higher than what you have put in the deposit, it may still be worthwhile for you to have us carry out the renovation. If we have assessed that the offer exceeds your deposit, it will in most cases also be a higher price that your landlord will pay for the renovation. After they have repaired, you will be sent the bill, of which the amount that exceeds the deposit must be paid, and if it is refused, the landlord will very likely take the case to court to collect their outstanding amount, which was used for the repair.
Moving help
With our experience in evictions, it will always be a great help and relief for a tenant to get relocation assistance, as this process can often turn into a bad experience if you have not been through the process before. With our many years of experience, we have gained the precise knowledge of how a renovation should be carried out and what a landlord requires. We know the different choice of materials that the different landlords require, as we have worked for/with most of them in Denmark. Our approach to landlords and knowledge often influence a better situation and an easier move, as most landlords know about our company and therefore know that when Udflytningsgaranti repairs the result is satisfactory. In some cases, we find that when the landlord meets us at the moving inspection, they do not review the matter as thoroughly as if another company had been used or if the tenant himself had been responsible for the repairs.
We all help
We help everyone with moving assistance and refurbishment, whether you are a tenant, landlord, a residence, a residence for young people, business or something else entirely, we are ready to help with our services.
5 good tips for when you have to move - How to get your deposit back
1 – Obtain an offer for the renovation and the move to see if it is manageable to carry out the renovation yourself, to know if it is not approved that you still have to pay the landlord to renovate. Experience tells us that many regret having repaired themselves for having spent time, money and effort, so that the landlord then corrects the errors and deficiencies that occur and takes the deposit as well as a possible recalculation. By using our repair, you will be guaranteed your deposit back so there is no uncertainty.
2 – Make sure you have all documentation in place in relation to the landlord. Here we are talking about the report from the move-in as well as all the documentation in the form of e-mail, SMS or conversations you have had with the landlord. This is very good material to have with you for an eviction inspection, so that you can argue for how and why the home has been renovated according to the report.
3 – Consider using a moving company to the very "moving of household goods”, as it can be a difficult process to have to move all your belongings at the same time as you possibly have to carry out a renovation, if a company is not used as a moving guarantee for this. In addition to one's work and everyday life with the family, the entire process of moving is a time-consuming and difficult process, and we will be happy to help with everything, so that you simply hand over the key and move on to the new home without having to lift a finger.
4 – Consider using a company for the renovation so that you avoid the difficult process of buying/renting the right tools and machines, in order to be able to risk that the work will not be approved by the landlord after all. When using the Moving Guarantee, our guarantee will always kick in and cover, so no matter how it goes, you are guaranteed to know about your future finances.
5 – Consider having an external company with you for the eviction inspection other than the landlord, so that the inspection will comply with the current tenancy law in Denmark. It is important that the tenant is not made responsible for improving things in the home that are not necessarily assigned to the tenant. A company that knows about this will the tenancy law could see and thereby ensure that the responsibility and cost of the improvement is not imposed on the tenant. When using the Removal Guarantee, this service will be included in our price, so it will not cost you any more to have a company with you for the removal inspection. This is something we provide free of charge when using us for a repair.